25 March 2024

Willingly or Not: General Motors Quits Sharing Driving Behavior With Data Brokers After Backlash

 Here's one telling comment: 

It's amazing how defeated we are as citizens and consumers. Ideally we wouldn't hear that GM is just walking this back, but that GM executives who cooked up this scheme were already indicted and facing serious federal prison time. Selling personally identifiable tracking information like this is akin to AT&T selling recordings of all your voice calls to the highest bidder.

03/23/2024

GM Stops Sharing Driver Data With Brokers Amid Backlash

After public outcry, General Motors has decided to stop sharing driving data from its connected cars with data brokers. Last week, news broke that customers enrolled in GM's OnStar Smart Driver app have had their data shared with LexisNexis and Verisk. Those data brokers in turn shared the information with insurance companies, resulting in some drivers finding it much harder or more expensive to obtain insurance. To make matters much worse, customers allege they never signed up for OnStar Smart Driver in the first place, claiming the choice was made for them by salespeople during the car-buying process. Full Story

Source: ars TECHNICA

GM stops sharing driver data with brokers amid backlash

Customers, wittingly or not, had their driving data shared with insurers.




After public outcry, General Motors has decided to stop sharing driving data from its connected cars with data brokers. Last week, news broke that customers enrolled in GM's OnStar Smart Driver app have had their data shared with LexisNexis and Verisk.

Those data brokers in turn shared the information with insurance companies, resulting in some drivers finding it much harder or more expensive to obtain insurance. To make matters much worse, customers allege they never signed up for OnStar Smart Driver in the first place, claiming the choice was made for them by salespeople during the car-buying process.

Now, in what feels like an all-too-rare win for privacy in the 21st century, that data-sharing deal is no more.

"As of March 20th, OnStar Smart Driver customer data is no longer being shared with LexisNexis or Verisk. Customer trust is a priority for us, and we are actively evaluating our privacy processes and policies," GM told us in a statement.


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