Monday, June 21, 2021

Changing The Narrative: Counter-Intuitive Actions To Stop Smokescreen Trolling

Badder than burping-up blasts of bullshit and bad-faith far-fetched claims that win the news cycle. . .To counter this tactic, the first step is to identify when it's happening.
Call it 100% Fiction? Nope. That's not enough.
"Also last week, Rep. Paul Gosar, R-Ariz., alleged in a House hearing that a rioter who was shot to death by an officer as she breached a Capitol window had been “executed.” It was 100% fiction — the officer was cleared of any wrongdoing — but Gosar, a reliable Trump water-carrier, was fine with slandering a police officer who did his job and lionizing an anti-democracy insurrectionist.
Has there ever been a more succinct example of Trumpism’s utter disdain for law and order? "
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It’s easy to assume that the next big fight in American politics is the 2022 midterms, followed by the 2024 presidential election. But the truth is that the fight is already underway—the outcome of the ‘22 and ‘24 elections hinge on what happens right now. 
 
 
 
 

Some of the claims coming out of the Trump camp in recent weeks are laughable: that Joe Biden is the Hamburglar, that Democrats are conspiring to take away the Chick-fil-A sauces of “real” Americans, that socialism is making your burritos more expensive. Some are much more serious, but just as demonstrably false: that the 2020 election was stolen, that Democrats are guilty of widespread voter fraud, that the January 6th insurrection wasn’t an insurrection at all. Others are couched in fears about “critical race theory” (even among those who can’t seem to define it), and the concern that liberals are woke Harry Potters roaming the countryside, indiscriminately casting the spell expecto cancellation.

These are disinformation campaigns. At the same time, “disinformation” doesn’t fully capture it. In fact, it’s difficult to find an existing term that does. Many of these claims echo philosopher Harry Frankfurt’s definition of bullshit: assertions made to persuade others without any concern for the truth. Fact check a bullshitter’s claim all you want, they’ll just shrug and keep talking.

As Ashley Parker of The Washington Post explains, people who shared stories about endangered hamburgers, for instance, likely knew they were false. But that didn’t matter—the point was that Democrats hate conservatives’ freedoms so much that they would take away your meat.

“Bullshit” doesn’t quite cut it either, though, for a basic reason: While many Trumpists probably know how absurd these claims are on the surface, they wholeheartedly embrace their underlying sentiments. They’re committed to the deeper stories and beliefs that give rise to them—who counts as an American, whose voice deserves to be heard, and who gets to shape the country’s future.

Muppets GIF on GIFER - by Auath

I call it “smokescreen trolling”: flooding the zone with (bull)shit and lighting the fuse to every moral panic possible, while obscuring the underlying assaults against pluralistic, multiracial democracy. (WNYC’s On the Media recently described a similar dynamic as an “authoritarian mullet”: culture wars in the front, attacks against democracy in the back.)

To win the ideological war, Trumpists have been effectively weaponizing smokescreen trolling. The only surefire way to counter it—and the widespread, coordinated attacks it cloaks—is through strong voting rights legislation. But in the meantime, this battle is being fought on the rhetorical front. How pro-democracy voices respond matters.

First off, I don’t use the term “trolling” lightly. Over the past decade, it has morphed from describing a very specific subcultural identity to just about anything someone might not like on the internet. Since publishing my 2015 book This Is Why We Can’t Have Nice Things, which traces the origins of trolling subculture on 4chan, I’ve argued over and over again against using “trolling” as a broad behavioral catchall. For one thing, when the same word is used to describe harmless mischief and white supremacist attacks, it makes the really terrible stuff seem like a subset of internet play. It also has the tendency to cordon “real life” from “just the internet,” which has always been a false distinction but is especially inappropriate when describing things like racist violence.

But in this case, Trumpist politicians have earned the label by adopting the exact strategies and tactics that 4chan’s trolls perfected throughout the aughts. These strategies include driving wedges between groups, sowing distrust in institutions, and undermining good-faith civic discourse through tactics like over-the-top provocation, tricking people into repeating sensationalist claims, gaming algorithms and keyword search, weaponizing hot-button cultural issues, organizing false outrage campaigns, coordinating targeted harassment (often by directing a “personal army” against a chosen victim), and generally gaslighting. When Trumpists post wild accusations to social media, they’re not open to having their minds changed, and they will be impervious to whatever facts you think they might be missing. They will, however, be very pleased by your efforts to try.

Here, too, Trumpists are aligned with old-school trolling. The goal for trolls on 4chan was the amassment of lulz, amusement in response to a target’s anger, frustration, or disgust.

For Trumpist politicians, the goal is much loftier than lulz: It’s power. Still, the anger, frustration, and disgust of targets plays a critical role. Tempting the opposition to dunk on obvious falsehoods and over-the-top MAGA performance art only helps their bad-faith claims win the news cycle. This is precisely how I found out about Cruz’s Flag Day tweet; it was trending on Twitter, spurred on by how many people were making fun of him.

This isn’t a traditional amplification argument—the idea that if you share these kinds of messages, even by critiquing them, it will risk exposing other Trump voters to falsehood. Thanks to the increasingly insular and extreme far-right media ecosystem, supporters of this ideology are already steeped in these messages. Politicians like Ted Cruz are playing a game of catchup with them, not the other way around.

The true amplification concerns relate to what doesn’t trend because of what is trending. Ted Cruz dunkfests are easy, fun, and satisfying. They sure can feel like fighting the power. But that’s what makes them such an effective smokescreen.

To counter this tactic, the first step is to identify when it’s happening. This can be tricky, as there’s often a thin line between Trumpists like Ted Cruz who clearly know better and those who genuinely believe the things they’re saying. But forget what the politician actually believes. When what they say aligns with the strategies and tactics of trolling, imagine a 😂 at the end of their tweet, quote, or press release. This serves as a reminder to slow down and consider how a proposed response—from fact checking to “but actually-ing” to pointing and laughing—might end up boosting the nonsense and obscuring the underlying sincerity of the Trumpist project.

Don’t help them do that. Instead, refuse to play their game, and insist on a different one entirely—an approach that also helped counter subcultural trolling. As cognitive linguist George Lakoff has suggested, reframe the discussion away from what the Trumpists want you to talk about and toward the deeper truths buried within the stories that must be talked about.

Describe the specific actions they and other officials in their state have undertaken to suppress the vote, reinforce white supremacy, and threaten citizens’ freedoms. Particularly if a story is already trending, responses that call attention to what strategies and tactics are being used and why they’re being used can help others understand how they’re being manipulated, where they should be directing their attention instead, and what is at stake

Organizations, including universities, have a critical role to play as well. Journalists and academics have already been targeted in coordinated, smokescreen trolling campaigns; recent cases include the firing of Emily Wilder and the sweeping disinformation campaign against Nikole Hannah-Jones.

As Joan Donovan, Research Director of the Shorenstein Center on Media, Politics and Public Policy, recently explained, this will only get worse. Scholars teaching classes on race are particularly vulnerable to attacks against critical race theory—or what gets lumped under that poorly-defined label. Communications teams need to be prepared to identify and push back against bad-faith social media attacks before they happen, and leadership teams must be ready to stand behind targeted employees. (Or, at the very least, not to cave to the first rumblings of outrage on Twitter.) For all the rightwing pearl-clutching about cancel culture and its alleged threats to intellectual freedom, smokescreen trolling is an actual threat to free speech. Principled conservatives should be appalled by it.

It’s easy to assume that the next big fight in American politics is the 2022 midterms, followed by the 2024 presidential election. But the truth is that the fight is already underway—the outcome of the ‘22 and ‘24 elections hinge on what happens right now. The overwhelming majority of people can’t personally shape the legislative agenda or enact structural change. But how we respond on social media influences what news stories are written, what ends up trending, and what narratives prevail. In big and small ways, we all can help raise the alarm about everything the country stands to lose, allowing pro-democracy forces to coordinate and collectively pressure those who can shape the legislative agenda and can enact structural change. We do that, at every turn, by foregrounding what is happening behind the smokescreen and absolutely refusing to play the trolls’ game.

Sunday, June 20, 2021

AZ Mirror Reporter Jerold Macdonald-Evoy Labels Mesa Republican Verl Farnsword "The Q-Anon Politician"

That's right - or wrong - but what's left to say after this first describing him as "a failed candidate" to open the reporter's paragraphs using the featured image shown of Verl Farnsworth working at the Arizona election audit.
Maybe he could be "a table manager" or maybe this is one more example of the reporter's highly touted "creative story-telling skills'?
Pool photo.
 

Auditors promised to screen workers, but QAnon promoters and Capitol rioters were hired

 

Hey Neighbors! Trust me I'm your friend ....OK

"Big Brother" has been re-invented
 
. . After the LA Times contacted Ring for comment ahead of the story, the company updated its policies so people can view footage requests from law enforcement agencies by adding a post category called “Request for Assistance.” Ring told Ars it had been working on the feature “long before the LA Times reached out.” The hitch, though? You have to use the Neighbors app to view the requests.

Update 10 am EDT: A Ring spokesperson sent Ars the following statement: “The practices and programs in question do not reflect Ring today. We stopped donating to law enforcement and encouraging police to promote our products years ago. As Ring has grown, our practices have evolved, and we are always looking for ways to better serve our customers and their communities.”

reader comments 167

Ring gave cops free cameras to build and promote surveillance network

 

LAPD officers "spread the word" for the startup, helping it gain market share.

When Ring wanted to boost sales of its surveillance cameras and burnish its self-styled image as a crime-fighting company, it embarked on a brand-ambassador marketing campaign that would be familiar to many startups. But rather than chase down the Instagram influencers or beat bloggers, the company instead wooed officers at the Los Angeles Police Department.

For years, including during Amazon’s early ownership of the company, Ring gave no fewer than 100 LAPD officers free devices or discount codes worth tens of thousands of dollars, and possibly more, according to a new report from the Los Angeles Times.

Emails obtained by the LA Times through a public records request reveal Ring employees encouraging LAPD officers to “spread the word about how this doorbell is proven to reduce crime in neighborhoods” and offering freebies and discounts.

“Ring and its relationship with police departments, including the LAPD, is but one example of a burgeoning problem in which there is a lack of clarity as to where the public sector ends and private surveillance capitalism begins,” Mohammad Tajsar, senior staff attorney with the ACLU of Southern California, told Ars.

More

Ethics concerns

LAPD has an ethics code, of course. It says that officers may not “use their position to secure directly or indirectly unwarranted privileges or exemptions for themselves or others” and they “shall not accept any gifts, gratuities or favors of any kind which might reasonably be interpreted as an attempt to influence their actions with respect to City business.” But for many of the cases the Times uncovered, the LAPD did not appear to be concerned. Discount codes are “generally not in conflict with our Code of Ethics,” Det. Meghan Aguilar told the LA Times. “Of course, each situation is looked at on a case by case basis.”

Questionable evidence

Ring’s campaign came at a time when the company had partnered with LAPD to give out 500 free video doorbells in Los Angeles’ Wilshire Park neighborhood in an attempt to prove its crime-fighting claims. In March 2016, LAPD and Ring held a joint news conference announcing that, after installing just 40 cameras in the neighborhood, burglaries had dropped by 55 percent in six months. Later, the company would amend the results, saying the drop occurred over seven months, not six.

Neither claim was peer-reviewed, and Ring hasn’t released the specifics of its study, but a report by MIT Technology Review cast doubt on the findings. After receiving the locations of the installed cameras from the neighborhood association and after examining public data on crime in those districts, reporter Mark Harris found that burglaries had, in fact, increased when compared with the previous year. What’s more, by 2017, burglaries had surged to their highest in seven years. Nonetheless, Ring continued to tout its “crime fighting” capabilities.

Civil liberty concerns

Ring wound down its influencer campaign in 2019, according to a spokesperson. That was around the time it rolled out its Neighbors app, which allows users to share and comment on nearby videos. LAPD was given access to a special Ring-provided portal to locate and request footage.   

ecent reports show that Ring has partnered with police departments across the country to hawk this new surveillance system—going so far as to draft press statements and social media posts for police to promote Ring cameras. This creates a vicious cycle in which police promote the adoption of Ring, Ring terrifies people into thinking their homes are in danger, and then Amazon sells more cameras. . . "
Go deeper > Electronic Frontier Foundation

 
Police partnering with Ring are encouraged to conversate with its users, who are encouraged in turn to share “tips” about activity in their neighborhoods.
 
Police can follow posts and receive updates via email as new tips (or complaints) roll in.
 
Through its police partnerships, Ring has requested access to CAD, which includes information provided voluntarily by 911 callers, among other types of data automatically collected.
CAD data is typically compromised of details such as names, phone numbers, addresses, medical conditions and potentially other types of personally identifiable information, including, in some instances, GPS coordinates

 

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