X, Formerly Known As Twitter, Suffers Global Outage
The global outage affected users in countries including the US, Canada, and India.
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Social media platform, X, formerly known as Twitter, suffered from on outage globally for about an hour on Thursday.
People using X, which is owned by Elon Musk, were not able to view their regular posts or their timelines, but were instead greeted with a message that said "Welcome to X!"
- Web outage reporting site own Detector Downshowed a spike in reports at about 12:40 a.m. ET Thursday with complaints highlighting issues on both the app as well as the website.
- In the US, more than 74,000 people reported issues, while in the UK nearly 7,000 filed reports on the website.
- DownDetector tracks outages by aggregating status reports from user-submitted reports on its website as well as other sources including Twitter.
X didn't immediately respond to a CNET request for comment.
X is a social media platform that allows users to share text, photos, and videos, as "posts" (previously called tweets) with their followers. Musk bought Twitter for $44 billion last year, and renamed the popular microblogging platform to X, along with introducing a slew of major changes. Those changes included laying off half the staff, changing moderation and verification policies and unbanning extremist accounts. X had relied on advertising as a key revenue driver for the company, but that business has been in decline since Musk's takeover.
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Social media platform X back up after global outage
A screen capture of Twitter's official page with an "X" on the profile image is seen on July 23, 2023 in this screengrab obtained from a social media website. via REUTERS/File Photo Acquire Licensing Rights
Users in Canada, Britain, France and other countries reported issues with accessing both X and X Pro, earlier known as TweetDeck.
Over 7,000 users in Canada and Britain experienced issues with the platform, according to Downdetector data.
Downdetector tracks outages by collating status reports from several sources including users.
The cause of the outage, which began a little after 12 am ET(0500 GMT), is not yet known, and emails to X's communications and support teams bounced back.
Users on X, owned by billionaire Elon Musk, experienced an inability to view posts, receiving a "Welcome to X!" message. X Pro users encountered a message that said "Waiting for posts."
The social media platform faced upheaval and uncertainty following Musk's $44 billion acquisition, leading to layoffs, including numerous engineers responsible for fixing and preventing service outages, sources have previously told Reuters.
Users took to rival Meta's (META.O) app, Threads, to discuss the outage, citing difficulties in accessing posts, replies and profiles on X.
Reporting by Urvi Dugar and Abinaya Vijayaraghavan in Bengaluru; Editing by Varun H K and Dhanya Ann Thoppil
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